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ISO 9001:2000

"ISO certification enables us, through stringent requirements, to meet, sustain and continually demonstrate improvement in all aspects of our business. We translate that to becoming the type of company with which a customer develops both loyalty and trust......" Current VCANA customer more...



ISO 9000 family of quality standards is well recognised and provides a framework around which business management systems can be based. The latest iteration of the standard, ISO 9001:2000 consists of five main clauses, as opposed to the twenty clauses included in the 1994 version of the standard. The aim is to make the latest version of the standard more appropriate to the needs of all organisations, whether product or service based. The structure now also reflects the 'Plan, Do Check, Act (PDCA)' cycle, already introduced in the ISO 14001 standard and the OHSAS 18000:1998 specification. The five main sections of the standard are:

  • Quality Management System
  • Management Responsibilities
  • Resource Management
  • Product Realisation
  • Measurement analysis and improvement

Some potential benefits of certification

  • Certification provides a clear indication of your commitment to quality
  • Focused sector scheme allowing for a common approach
  • Delivers cost savings
  • Improved operational efficiency
  • Increases customer confidence
  • Proof of certification is often a condition of the supply of goods and services

Our Approach to Certification

One of the fundamental cornerstones of our service is the desire to focus on adding real value to your business. Because of this VCA will not only use an assessment team with a full understanding of the standard, we will provide a team with detailed knowledge of your sector and the issues you face. VCA also understands that development and implementation of systems can be difficult so a number of current customers have benefited from pre-assessment audits or gap analysis days. More about the value of using VCA as your certification body:

The value of working with VCA - ISO customers

To read more about the MSC service we provide and the processes involved, please follow this link: The Overall Certification Process

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